Shipping & Delivery Policy

1. Digital Services - No Physical Shipping

AI Spiritual Services provides 100% digital services only. We do not ship physical products. All our services and products are delivered electronically through our platform.

2. Instant Digital Delivery

All our services are delivered instantly upon successful payment confirmation:

2.1 Palm Reading by AI

• Delivery Method: Instant access to upload interface
• Delivery Time: Immediate upon payment confirmation
• Access Duration: Upload and receive analysis within the session

2.2 Love Compatibility

• Delivery Method: Instant access to compatibility form
• Delivery Time: Immediate upon payment confirmation
• Results: Generated within 2-3 seconds after form submission

2.3 Bhagavad Gita Insight eBook

• Delivery Method: Online reading access + PDF download
• Delivery Time: Immediate upon payment confirmation
• Format: Web-based reader and downloadable PDF

3. Access Instructions

3.1 After Successful Payment

1. Payment confirmation from Razorpay
2. Automatic redirect to service page
3. Instant access to your purchased service
4. No waiting period or additional steps required

3.2 Service Availability

Once accessed, services are available:

• Palm Reading: Single-session use with results displayed immediately
• Compatibility: Single-session use with instant results
• eBook: Permanent download access after purchase

4. Technical Requirements

To access our digital services, you need:

• Active internet connection
• Modern web browser (Chrome, Firefox, Safari, Edge)
• JavaScript enabled
• For PDF downloads: PDF reader software
• For image uploads: Camera or image files

5. Delivery Confirmation

You will receive delivery confirmation through:

• On-screen confirmation message
• Automatic redirect to service page
• Email confirmation (if email provided during payment)

6. Failed or Delayed Delivery

6.1 Common Issues

If you don't receive immediate access:

• Check your internet connection
• Clear browser cache and cookies
• Try a different browser
• Verify payment was successful

6.2 Technical Support

If you experience delivery issues:

• Contact us immediately through the Contact page
• Provide your transaction ID/payment confirmation
• We will resolve the issue within 24 hours
• Manual access will be granted if automatic delivery fails

7. Download Instructions (eBook Only)

7.1 PDF Download

1. Complete payment successfully
2. Access the eBook reading page
3. Click "Download Complete eBook (PDF)" button
4. PDF will download to your device
5. Open with any PDF reader

7.2 Re-Download Policy

For eBook purchases:

• Download the PDF immediately after purchase
• Save it securely on your device
• Contact support if re-download is needed

8. No Physical Address Required

Since we provide only digital services:

• No shipping address is needed
• No courier or postal services are involved
• No delivery tracking numbers
• No physical product packaging or handling

9. International Access

Our digital services are available worldwide:

• No geographic restrictions (subject to payment processing)
• No international shipping fees
• Instant access from anywhere
• Currency: All prices in Indian Rupees (INR)

10. Service Retention

10.1 One-Time Services

Palm Reading and Compatibility services are single-use:

• Results displayed during the session
• Recommended to save/screenshot results
• Re-purchase required for new analysis

10.2 Downloadable Content

Bhagavad Gita eBook:

• Permanent ownership of downloaded PDF
• Keep the file for lifetime access
• No expiration date

11. Delivery Guarantee

We guarantee:

• 99.9% uptime for service delivery
• Instant access upon successful payment
• Resolution of technical issues within 24 hours
• Full refund if service cannot be delivered due to our technical issues

12. Customer Responsibility

You are responsible for:

• Maintaining a stable internet connection
• Using compatible devices and browsers
• Saving downloaded content securely
• Reporting delivery issues promptly

13. Contact for Delivery Issues

If you experience any problems with digital delivery:

• Visit our Contact page
• Email with your transaction details
• Include payment confirmation
• Describe the issue clearly

We will respond within 24 hours and ensure you receive your purchased service.