Privacy Policy

1. Introduction

AI Spiritual Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name
• Email address
• Phone number
• Date of birth (for compatibility services)
• Payment information (processed securely through Razorpay)

2.2 Service-Related Information

Depending on the service you use, we may collect:

• Images uploaded for palm reading analysis
• Zodiac signs and birth dates for compatibility analysis
• Preferences and interests

2.3 Technical Information

We automatically collect certain information:

• IP address
• Browser type and version
• Device information
• Access times and dates
• Pages viewed and links clicked

3. How We Use Your Information

We use collected information for:

• Providing and delivering requested services
• Processing payments and transactions
• Sending service-related communications
• Improving our services and user experience
• Analyzing usage patterns and trends
• Preventing fraud and ensuring security
• Complying with legal obligations

4. AI Processing

4.1 Palm Reading Images

Images uploaded for palm reading are processed by AI algorithms. We do not share these images with third parties and delete them after processing is complete.

4.2 Compatibility Data

Personal information provided for compatibility analysis is used solely for generating your results and is not sold or shared with third parties.

5. Payment Information

Payment processing is handled by Razorpay, a PCI-DSS compliant payment gateway. We do not store complete credit card or debit card information on our servers. Please review Razorpay's privacy policy for details on how they handle your payment information.

6. Data Sharing and Disclosure

We may share your information with:

6.1 Service Providers

Third-party vendors who perform services on our behalf (payment processing, hosting, analytics) under strict confidentiality agreements.

6.2 Legal Requirements

When required by law, regulation, legal process, or governmental request.

6.3 Business Transfers

In connection with any merger, sale of company assets, or acquisition.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Secure servers and databases
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Images uploaded for analysis are typically deleted within 24 hours after processing.

9. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent

To exercise these rights, please contact us through our Contact page.

10. Cookies and Tracking

We use cookies and similar tracking technologies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

12. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

13. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

14. Changes to Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services constitutes acceptance of the revised policy.

15. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us through our Contact page.